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Pre-order the new book written by our Chairman, Julian Dent:
Distribution Channels by Julian Dent Distribution Channels- Understanding and Managing Channels to Market Published by Kogan Page in August this year
FOCUS AREAS

Channel Strategy

Channel Management

Channel Economics

Channel Compensation

Channel Trends

PRM

Account Management

Skills & development

Customer focus

Marketing & brand management

Retail channels

SMB Channels

Legal & regulatory frameworks

CASE STUDIES
FOCUS ON HEWLETT-PACKARD
Changing the way Hewlett-Packard communicates with its partners and customers
Read more...
FOCUS ON TNT EXPRESS
TNT - Improving global customer service
Read more...

VIA International is a management consultancy focused entirely on marketing, distribution and sales channels.  

Our unique edge is a deep understanding of channel business models built from direct engagement with channel partners.  All our consultants combine financial or business qualifications with over twenty years’ experience in channel management.  We apply this channel insight to help our clients build strategic, higher performing account relationships that deliver more, profitable business.

We work with our clients on projects to develop channel strategies, improve channel structures, design and implement partner programs and build the skills of their people. We conduct research to strengthen channel insight and partner business model understanding. We build tools that empower our clients to deploy this insight across multiple channels and regions.

And to help measure the quality of your partner relationships ("Mindshare") and maximize your returns on marketing investment (ROMI), we have comprehensive methodologies that have been adopted by some of the world's most powerful marketers.

We work across a wide range of industry sectors so we can bring you innovations that draw on the best practices, regardless of sector. We have worked with all types of products, services, solutions, after-market products, capital assets and franchises. Our clients range from market entrants to global industry leaders.

To see examples of our work in action and the insights we generate, browse our Article Listing or the Focus areas listed on the left of this page.

To visit our blog click here

To contact us call Guy Swarbrick or Julian Dent on +44 208 899 7333 or email them at gswarbrick@viaint.com or jdent@viaint.com.

VIA is registered in England, registration number 2396943. Registered address is Building 3 Chiswick Park, 566 Chiswick High Road, London W4 5YA. Telephone +44 208 8997333. Fax +44 208 8997322. Email mail@viaint.com.

ARTICLES
How to measure and master mindshare
A revolutionary new idea allows suppliers to accurately assess and improve their mindshare with intermediaries.
Read more...

Making strategic account management work
Are you bringing all the resources of your company to bear in your relationships with your most important customers? If so you are in a small minority. We interview Lisa Napolitano, president of the Strategic Account Management Association (SAMA).
Read more...

Transforming account managers
Actually changing the way account managers work with partners and major customers is extraordinarily difficult. However HP has found a way of managing this change.
Read more...

INTERVIEWS
Facing up to grey markets
Interviews

Building solutions for customers
Interviews

INSIGHT
Winning Partner Mindshare
Insight

The alternative to the discount default
Insight

VIA VIEWPOINT
Mindshare matters
VIA Viewpoint

The long view
VIA Viewpoint

BEST PRACTICE
Benchmarking: creating order out of chaos
Best Practice

When and how should you invest with partners?
Best Practice

Getting dealers to embrace your brand
Best Practice

How to formulate successful channel strategy
Best Practice

Developing Account Managers’ Skills
Best Practice

Acquisitions that don’t bleed sales
Best Practice

Controlling sell-through channels
Best Practice

Should you be investing in PRM?
Best Practice

Partner portals that really work
Best Practice

Winning at retail
Best Practice

Go to Articles


© VIA International 2010 Tel: +44 20 8899 7333 Fax: +44 20 8899 7322 Email: mail@viaint.com
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